How heavy is the boom tip of the AC 7.450-1? Which hydraulic oil do I need at -15 degrees celcius? How often do I need to change the oil filter? The Tadano Ai assistant "heyTADANO" knows the answers to these questions.
Whether it's operating instructions, technical questions or troubleshooting, heyTADANO is available around the clock for crane operators as the first point of contact for intelligent and fast crane support. Now, Tadano has significantly enhanced its Ai assistant with upgrades and voice control — and received the German Design Award 2026 in the "Ai in Communications Design" category for it.
The jury particularly praised the successful combination of technical precision, high-quality content and consistent user-centricity in the redesigned app.
"With heyTADANO, we are underscoring our expertise in Ai-supported information solutions while simultaneously strengthening our service for partners and customers," said Matthias Schneider, marketing manager EMEA and global digital marketing lead, delighted with the award. "This award confirms Tadano's high standards for innovation, user-friendliness and digital communication."
Optimized Design for Improved User Guidance
heyTADANO earned the German Design Award primarily through its revamped design. This includes a particularly clear categorization of products, a modern and consistent look and optimized user guidance for even faster access to relevant information.
To ensure heyTADANO can provide the right answer to every question, Tadano trained its Ai assistant using all operation manuals for every Tadano crane and other official Tadano documents. heyTADANO can provide the information it contains in just a few moments — without the need for time-consuming searches through manuals or waiting for callbacks.
Voice Control for iOS, Android Devices
For iOS devices, Tadano offers a dedicated heyTADANO app in the App Store. This app enables voice control, which can be activated with the voice command "Hey Tadano." Once activated, questions can be asked verbally; the answer is also given verbally. A web version is available for Android devices, which includes a tap-to-speech function for voice input.
"The new voice function significantly simplifies the use of the app, especially in operational settings," said Schneider.
Free to Use
The tool is available free of charge in more than 50 languages at hey.tadano.tools and in the iOS App Store and can be used immediately after a one-time registration.
For more information, visit tadano.com.
