Stoops Freightliner-Western Star dealerships took big steps forward with an aggressive construction plan aimed at improving customer experience, facilities and development opportunities, including increasing employment opportunities and positively impacting the environment with a focus on energy efficiency.
The new Stoops Freightliner-Western Star and Stoops Trailers regional headquarters in Indianapolis is a two-story, 215,000-sq.-ft. multiplex situated on 40 acres on the south side of Indianapolis. The facility opened May 19, 2025, and a grand opening celebration is scheduled for June 19, 2025.
Halstead Architects designed the new headquarters, doubling the service capacity with 60 service bays that all have access to a 5-ton crane. The parts department is doubling its capacity, too, and will have a wider variety of parts with a drive-up will call, after-hours parts and a full set of amenities.
The new facility will feature a pet-friendly lounge, a dog park outside, a customer lounge with theater-style seating and a hush office. Business offices, advanced repair and maintenance bays, two expansive parts warehouses, training rooms and a dual-level parking garage were included in the design.
Summary of Key Customer Enhancements
• Doubling of truck service bays from 30 to 60 bays — all bays will have full-service capabilities to handle all repair work.
• Eight drive-in, service department write-up/check-in bays.
• Doubling the number of customer service stations in the parts department to expedite the throughput process.
• Tractor-trailer parking for parts retail customers is increasing from five to nine spots.
• An enhanced driver's lounge, with the addition of theater-style seating, expanded restroom/shower facilities and a pet lounge where animals can be kenneled.
• The inclusion of an outdoor pet park.
The company plans to increase staff and allow new opportunities for existing employees. New hires include diesel and maintenance technicians, body shop and trailer technicians, office administration, sales, parts and warehouse personnel, marketing coordinators, database and IT administrators, as well as other positions.
"We are excited about investing and expanding our current operations in Indianapolis," said Brian McCoy, president of Stoops Freightliner–Western Star. "This investment is focused on giving our customers a best-in- class experience. The new facilities will provide even more capacity to train and mentor our employees. We anticipate adding 50 jobs and will have expanded employment opportunities. This state-of-the-art corporate building and dealership will reinvigorate this side of Indianapolis, and we are excited about the future."
For more information, visit truckcountry.com, mccoycf.com and foodliner.com.
